Feedback inbox124 new this week
- 44Custom domains for public boardsNew
- 57Slack thread importOpen
- 70Native Linear linkingPlanned
- 83Sentiment auto-taggingShipped
Customer feedback platform
The hub to collect feedback and announce features that ship.
Helix gives product teams one place to capture customer signal, plan the roadmap, and announce what's new, without stitching three tools together.
No credit card required. 14-day free trial.
app.helix.dev/feedback
Top ideas this weekSorted by votes
- 142Bulk-archive resolved feedbackInbox
- 98Markdown formatting in changelog postsChangelog
- 76Webhook on status changeAPI
- 51CSV export for upvotersCustomers
Trusted by product teams at
FigmaLinearNotionVercelStripeLoom
Centralised tool
Use one tool to capture customer feedback.
Replace the patchwork of spreadsheets, Slack channels, and email threads. Everything customers tell you lands in one inbox and one roadmap.
Why teams switch
"Replaced Canny, the spreadsheet, and the shared inbox in a single migration."
Amelia Park
Head of Product, Anvil
The 20 minute promise
Drop the widget into your site, point a CNAME at the public board, send the first changelog email. Twenty minutes from sign-up to live customer signal.
Public roadmap
Show your customers what's coming, and what isn't.
A public, opinionated roadmap removes the noise of duplicate requests. Move ideas from Planned to In Progress to Shipped with a single drag.
- Drag-and-drop columns and statuses
- Per-feature subscriber notifications
- Custom domains and brand theming
Customer signal
One feedback inbox, every channel.
Capture feedback from intercom threads, email, Slack, and the in-app widget. Tag, deduplicate, and turn the highest-impact themes into roadmap items.
- Smart merge for duplicate requests
- Auto-link to your customer records
- Theme detection across thousands of replies
Everything you need
One platform. Four jobs.
Each module is independent. Turn on only what you need.
Voting
Let customers decide what's next.
Public boards with weighted votes. Merge duplicates automatically.
142Bulk-archive resolved ideas
98API webhook on status change
76Markdown formatting in posts
51CSV export for upvoters
38Dark mode in the public widget
Public roadmap
Visualise your product plan in public.
Customers see the same kanban your team does. Subscribers get an email when a card ships.
Planned
SAMLCustom rolesBulk import
In progress
AI summariesWebhooks
Shipped
Linear syncSlack thread
Changelog
Announce releases everywhere.
Email, RSS, in-app. Written once.
v2.4.0. Bulk archive, faster search, 8 fixes.
Embed
A widget that fits in 4 lines.
<script src="//widget.helix.dev/v2.js" data-board="public" defer />
Wall of love
Trusted by product teams who actually ship.
"We replaced three tools with Helix. The roadmap is the first thing every customer call now opens with."
Amelia Park
@amelia
"The changelog alone is worth it. Our weekly release notes used to take an hour and now take five minutes."
Diego Romero
@diegor
"Customers vote, we ship. The clarity it brought to prioritisation is honestly transformative."
Priya Shah
@priya
"We onboarded the whole product team in a day. The widget went live in twenty minutes."
Markus Eldridge
@markus
"Switched from Canny last quarter. Our reply rate doubled because the inbox is finally readable."
Hana Nakamura
@hana
"Customers tell us our roadmap is the cleanest they've seen. Quiet design that gets out of the way."
Tomás Beltrán
@tomas
"We close the loop on every feature request now. Customers feel heard. Churn dropped 18%."
Jules Mercier
@jules
"The integration with Linear means roadmap → eng ticket is one click. That alone saved a week a month."
Sara O'Connell
@sara
Do my customers need an account to vote?
No. Votes accept either an authenticated workspace member or a verified email. You control which signal sources are accepted per board.
Can I use my own domain for the public boards?
Yes. Set a CNAME and Helix provisions the certificate. Free plans use a helix.dev subdomain.
How does pricing scale with seats?
Per workspace, not per seat. Bring the whole product team in without per-head pricing.
Is there an API?
Yes. REST plus webhook. The roadmap and changelog are both readable and writable, so you can sync ideas from any inbox you already run.
Do you have an SSO option?
Yes on Growth and above. SAML and SCIM with Okta, Azure AD, Google Workspace, and JumpCloud.
Can I export my data?
Anytime. CSV for ideas/votes and JSON for the full graph. Cancel-and-leave is one click in workspace settings.